SERVER BUILD OUT, DEPLOYMENT PROJECT MANAGEMENT,
REMOTE HANDS, HARDWARE SUPPORT
A DEDICATED TEAM OF REMOTE HANDS
While working for Oracle, an engagement took me into a datacenter where the quality of work was questionable, the attitude appeared to be ‘out of site out of mind’. Seeing an area for improvement DACpros was born with an attention to detail evident from the quality of cabling layout to the documentation. Very much hands-on focused on training new engineers with the same pride for quality work.
In my previous background as IT Director I was frequently required to organise colocation visits to remote sites for engineers due to hardware failures. Additionally as a Support Manager for a large storage company I had to deal with mission critical hardware and RMA agents half way across the world. These insights made me aware of some weaknesses in the industry that could be improved.