OEM & EOL/EOSL Product Support
We provide multi-vendor support. We will serve as the point of contact for equipment still covered by the OEM. We will then call the OEM for you, and make sure a ticket is opened, saving you the time and hassle of waiting on the phone or checking your email for a response.
EOL (end of life) support from DACPros protects your hardware assets after a vendor decides to discontinue a product or service. EOSL support (end of service life) is slightly different, referring to the date after which service and support will no longer be offered on a particular product by the vendor.
DACPros provides support for the discontinued and unsupported devices in your network. Our support services cover EOL and EOSL equipment as required – just give us a call to discuss what you have and what you need. We can source and replace parts and deal with the logistics on your behalf:
- Line card
- Power Supply Unit
- Cooling and ventilation
- Optics
- Hard drives
- Memory
- PSU
- CPU
- Motherboard
- Full diagnostic
- Software & System updates
- Custom pre-installation testing/configuration
- Hardware audit
- Order consolidation
- Receiving and unpacking
- RMA faulty devices and parts
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Build and Deployment
Expert hardware and network infrastructure installation services. From racking and stacking to OS installation and data cabling.
Find out moreHardware Maintenance
Ensure your infrastructure is running optimally with maximum efficiency and minimal disruption with regular pre-scheduled on-site attendance carried out by our qualified engineers.
Find out moreProject Management
Expert support for any part of your hardware journey. Reduce communication errors, eliminate delays and boost productivity with our tech-savvy project managers.
Find out moreSmart Hands Service
Our experts are on hand 24/7/365 to service your infrastructure, acting as an extension of your IT department.
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