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IT field engineers for your first line support requirements

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Smart Hands Service

For specialist on-site IT services beyond racking standard equipment, DACPros offers advanced services known as Smart Hands. Emergency ad-hoc on-site attendance to troubleshoot critical infrastructure issues.

More than a safe pair of hands

24 hours a day, 365 days a year

Acting as an extension of your IT department

Our team of technicians and engineers come with extensive IT certifications and years of experience. We treat your hardware like its our own.

No matter the time of day, you have peace of mind that our experienced technicians are available to service your infrastructure. We ensure that it performs at full capacity and that your mission-critical systems will always be accessible and secure.

Our highly trained and qualified engineers can manage any request, big or small.

The Smart Hands service covers a broad range of first line support requirements, including:

Discover the DACPros difference – let us be your Smart Hands

See our other services

Build and Deployment

Expert hardware and network infrastructure installation services. From racking and stacking to OS installation and data cabling.

Hardware Maintenance

Ensure your infrastructure is running optimally with maximum efficiency and minimal disruption with regular pre-scheduled on-site attendance carried out by our qualified engineers.

Project Management

Expert support for any part of your hardware journey. Reduce communication errors, eliminate delays and boost productivity with our tech-savvy project managers.

Get in touch

Our team is here to help you with your queries.